Life became a bit of a roller coaster ride on November the 16th when we went to pick up a puppy and also found out that Hamish had renal chromaphobe carcinoma. Zero symptoms leading up to this diagnosis meant we were completely blindsided.
Fortunately we had taken out insurance with Protect years before this occurred and had a great relationship with Dean.
When in hospital, we phoned Dean to let him know. Within hours he had completely put us at ease regarding the next steps for us to transfer from the public to the private system.
He also sorted out all the administration for the trauma and income protection which took the responsibility from me so I could focus on Hamish and taking care of the family. Dean is committed to providing the best insurance solutions for his clients.
October Conway & Hamish Shallard